Introduction

Imprint ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website imprintcards.org (the "Site") and use our services.

Data We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Mailing addresses (both recipient and return)
• Card content (messages, design preferences, photos)
• Payment information (processed securely via Stripe)
• Occasion and recipient relationship details

How We Use Your Data

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support
• Generate personalized card messages via AI
• Improve our services and user experience
• Comply with legal obligations

Third-Party Service Providers

We share your information with trusted third parties to provide our services:

• Stripe — Payment processing (PCI DSS compliant)
• OpenAI — Message generation (see below for details)
• Resend — Email delivery
• Vercel — Website hosting

When generating card messages, your recipient name, relationship, occasion, and your description are sent to OpenAI. You review and edit the message before purchase. You retain full control over card content.

Data Retention

We retain your order and personal information for 24 months following your last purchase to support customer service, resolve disputes, and comply with legal obligations. After 24 months, we securely delete your data unless required to retain it by law.

Data Security

We implement industry-standard security measures, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

Cookies and Tracking

We use minimal, functional cookies to support site functionality and user sessions. We do not use tracking cookies or behavioral analytics. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, please contact us at hello@imprintcards.org.

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Your data is used solely to provide Imprint services.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@imprintcards.org
Website: imprintcards.org

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by email or by posting a notice on the Site.